RETURN & REFUND POLICY
Thank you for shopping with Buyumary! We value your satisfaction and aim to provide a smooth return and refund process for all purchases made at www.buyumary.com, operated by GLOBTRADEMASTER LLC, located at 8 THE GREEN 11205, DOVER / DELAWARE, 19901, UNITED STATES.
If you are not entirely satisfied with your purchase, we’re here to help.
RETURNS
We accept returns within 14 days of the delivery date.
To be eligible for a return, the item must be:
- Unused
- In its original packaging
- In the same condition that you received it
To initiate a return, please contact us at support@buyumary.com with your order number and reason for the return. Our team will provide instructions on how to proceed.
NON-RETURNABLE ITEMS
For hygiene and safety reasons, vitamins, supplements, and any opened or used health-related products are not eligible for return.
Gift cards and promotional items are also non-refundable.
REFUNDS
Once your return is received and inspected, we will notify you via email about the status of your refund.
If approved, your refund will be processed to the original method of payment within 5–10 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, please first check your bank account again.
Then contact your credit card company — it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at support@buyumary.com.
EXCHANGES
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, contact us at support@buyumary.com.
RETURN SHIPPING
Customers are responsible for paying their own shipping costs for returning items unless the return is due to our error.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
All returns should be sent to:
Buyumary / GLOBTRADEMASTER LLC
39 Montclair Ave # SS-9433
Little Falls, NJ 07424
United States
GLOBTRADEMASTER LLC LLC reserves the right to update or modify this Return & Refund Policy at any time. Changes will be posted on www.buyumary.com.
If you have any questions, feel free to contact us:
- Email: support@buyumary.com
- Phone: +1 (213) 340-6151
Thank you for choosing Buyumary!